Industry trade bodies & Trade Associations
One of the most obvious ways to identify competent installers is to see if the Trade Associations trademarks are being displayed by the company – if they are displaying the logo’s then they should be certified and approved by that particular association.
Government approved and endorsed trade association certification implicitly states that the industry required standard of training and workmanship has been met and the company in question has completed one or more of the installer competency schemes available. This should give you confidence in the experience and knowledge of the installer that you are considering.
It is common sense to check with your installer for proof of competence before you award them any type of work.
Glass & Glazing Federation
As a member of the Glass and Glazing Federation (GGF) the installation company will have previously had to give proof of their experience and also reach a number or qualifying requirements, thereby ensuring a high level of service and workmanship.
The installer will also be regularly vetted in order to retain membership of the GGF, this includes adherence to the code of good practice and meeting standards in the GGF Glazing Manual, both of which are regularly updated.
The GGF also conduct a conciliation service in the event of a problem between the consumer and installer – this can be very helpful in the unlikely event of a dispute resolution being needed.
GGF activities include protection and guidance to homeowners, setting technical standards and monitoring and implementation of health & safety standards. To get a better idea of what benefits the GGF can offer consumers you can visit their website at www.ggf.org.uk Only members of the GGF can display the GGF logo.
The Fenestration Self-Assessment Scheme (FENSA)
The Glass and Glazing Federation (GGF) together with other home improvement industry bodies set up FENSA – mainly to work on building control regulations for It’s up to Homeowners as it. It’s up to Homeowners as it is they who are obligated to ensure thermal standards are met when replacing doors or windows. They should make sure a certificate from FENSA or Local Authority Building Control is arranged.
Installers who are FENSA members are able to self-certify that doors & windows fitted by them comply with current building regulations. There would therefore be no need for a separate building control assessment.
Trusted by Local Authorities across England & Wales, FENSA is one of the most successful bodies of its type and could be said to be one of the main industry standard for self-certification of building regulation compliance. (along with Certass)
FENSA also assists greatly with consumer protection, as it facilitates deposit protection schemes. They provide facilities for access to Insurance backed guarantees of workmanship whilst also actively denying membership to companies who can’t pass the independent assessments. You can learn more at their website: fensa.co.uk
Certification and Self Assessment (CERTASS)
Following its establishment in 2006 the non-profit organisation known as CERTASS is now another of the main bodies raising standards for replacement door and window installations in the UK domestic market.
After being assessed on a financial and technical basis in order to confirm that the installer meets the most current building regulations in the UK, CERTASS members are allowed to implement local authority notifications and generate certificates of compliance for householders. Similar to FENSA, this avoids the need for a separate building control assessment.
CERTASS membership means the installer has a training record, their quotes are written in plain English, they give a 7 day cooling off period, offers fair guarantees together with several other valuable requirements, all of which are aimed at benefiting the consumer.
It is advisable to see more at their website to get the full picture of what CERTASS has to offer consumers. (Source: certass.co.uk)